Términos del servicio

Terms of Service

Last updated: 03/04/26

Welcome to Atelier Strada. These Terms of Service (“Terms”) govern your use of our website and the purchase of products from our store. By accessing this website or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use this website.

1. General Information

This website is operated by Atelier Strada. Throughout the site, the terms “we,” “us,” and “our” refer to Atelier Strada.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms, including any additional policies referenced herein or available by hyperlink.

We reserve the right to update, change, or replace any part of these Terms at any time by posting updates to our website.

2. Online Store Terms

By agreeing to these Terms, you confirm that:

  • You are at least the age of majority in your state or country of residence, or you have given us your consent to allow any minor dependents to use this site.
  • You will not use our products for any illegal or unauthorized purpose.
  • You will not transmit any worms, viruses, or destructive code.
  • You will not use our website in any way that may harm, disrupt, or interfere with its normal operation.

Any breach of these Terms may result in immediate termination of your access to our services.

3. Products and Availability

All products displayed on our website are subject to availability.

We reserve the right to:

  • Limit the quantities of any products or services we offer
  • Discontinue any product at any time
  • Refuse service to anyone for any reason at any time

We make every effort to display product colors, designs, and details as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect the actual appearance of the product.

Because our products are made to order, slight variations in color, print placement, sizing, and garment texture may occur and are considered normal.

4. Made-to-Order Products

Atelier Strada operates using a print-on-demand fulfillment model.

This means that:

  • Products are produced only after an order is placed
  • We do not typically keep large amounts of ready-made stock
  • Each item is created specifically for the customer

As a result, production and shipping times may vary depending on product type, destination, order volume, and fulfillment provider availability.

5. Pricing and Payment

All prices displayed on our website are listed in the selected store currency unless otherwise stated.

We reserve the right to modify product prices at any time without prior notice.

By placing an order, you agree that:

  • All billing information provided is current, complete, and accurate
  • You are authorized to use the payment method submitted
  • We may cancel or refuse any order suspected of fraud, abuse, or unauthorized activity

Payments are securely processed through third-party payment providers. We do not store full payment card details on our servers.

6. Order Acceptance and Cancellation

After placing an order, you will receive an order confirmation email. This confirmation does not guarantee acceptance of your order.

We reserve the right to cancel or refuse any order for reasons including but not limited to:

  • Product or inventory issues
  • Pricing or listing errors
  • Payment authorization failure
  • Suspicion of fraud or unauthorized activity
  • Shipping address issues or unsupported destinations

Once an order has entered production, it may no longer be possible to cancel or modify it.

If you need to request a change, please contact us as soon as possible at:

[Insert Your Support Email]

7. Shipping and Delivery

We aim to process and fulfill all orders as efficiently as possible.

Estimated delivery times shown on our website are estimates only and are not guaranteed.

Shipping times may be affected by:

  • Carrier delays
  • Customs processing
  • Peak season volume
  • Weather or force majeure events
  • Incorrect or incomplete shipping information

We are not responsible for shipping delays once an order has been handed over to the carrier.

Customers are responsible for providing a complete and accurate shipping address at checkout.

If a package is returned due to an incorrect or incomplete address, additional shipping fees may apply for reshipment.

8. Returns, Exchanges, and Refunds

Because our products are made to order, we do not accept returns or exchanges for:

  • Incorrect size selected by the customer
  • Incorrect color selected by the customer
  • Change of mind
  • Buyer’s remorse
  • Preference-based issues

However, if your item arrives:

  • damaged
  • defective
  • misprinted
  • or materially different from what was ordered

please contact us within 30 days of delivery at:

[Insert Your Support Email]

To process a claim, we may require:

  • your order number
  • a clear description of the issue
  • photo evidence of the product and packaging

If the issue is confirmed, we may offer one of the following at our discretion:

  • replacement
  • reprint
  • store credit
  • refund

We reserve the right to deny claims that do not meet these requirements.

9. Intellectual Property

All content on this website, including but not limited to:

  • logos
  • branding
  • graphics
  • designs
  • product descriptions
  • images
  • text
  • layout and visual identity

is the property of Atelier Strada or its content providers and is protected by applicable intellectual property laws.

You may not:

  • copy
  • reproduce
  • distribute
  • modify
  • resell
  • exploit

any portion of our content without prior written permission.

Unauthorized use of our brand assets or designs is strictly prohibited.

10. User Submissions and Feedback

If you submit comments, ideas, suggestions, reviews, or other materials to us, you agree that we may use, edit, publish, distribute, and display them without restriction or compensation.

You agree not to submit content that is:

  • unlawful
  • abusive
  • defamatory
  • obscene
  • fraudulent
  • infringing on third-party rights

We reserve the right to remove or refuse any content at our discretion.

11. Accuracy of Information

We do our best to ensure that all information on our website is accurate and up to date. However, we do not guarantee that:

  • product descriptions are error-free
  • pricing is always accurate
  • all information is complete or current

We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

12. Third-Party Services and Links

Our website may include links to third-party websites or services.

We are not responsible for:

  • the content
  • policies
  • practices
  • products
  • or services

of any third-party websites or providers.

Your use of third-party services is at your own risk and subject to their own terms and conditions.

13. Limitation of Liability

To the fullest extent permitted by law, Atelier Strada shall not be liable for any:

  • indirect damages
  • incidental damages
  • consequential damages
  • lost profits
  • lost savings
  • loss of data
  • business interruption

arising from your use of our website or purchase of our products.

Our total liability for any claim related to a product or order shall not exceed the amount paid by you for that specific order.

14. Indemnification

You agree to indemnify, defend, and hold harmless Atelier Strada and its affiliates, partners, service providers, employees, and contractors from any claim or demand arising out of:

  • your breach of these Terms
  • your violation of any law
  • your infringement of any third-party rights

15. Governing Law

These Terms shall be governed and interpreted in accordance with the laws applicable in the jurisdiction where Atelier Strada operates, without regard to conflict of law principles.

16. Changes to These Terms

We reserve the right to update, modify, or replace these Terms at any time.

Any changes will take effect immediately upon posting on this website.

Your continued use of the site following any changes constitutes your acceptance of those changes.

17. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Atelier Strada
Email: casaatelierstrada@gmail.com
Website: https://atelier-strada-2.myshopify.com/